- Compensation Analysis for 5 individual positions, not including CEO/GM
Ensuring that staff are paid competitively is important to attracting and retaining top talent. This program will conduct a market analysis of five cooperative positions, as selected by the
cooperative, and return a report detailing the market value for these positions. NRECA staff use multiple salary surveys beyond just the National Compensation System, in order to accurately capture competitive market data for a broad range of industries (position dependent) and a broader section of the electric utility industry.
- 1 day Creating Productive and Positive Leadership Teams workshop
This team coaching approach is more than a team building event. It is a methodology that supports building high performing teams. The approach provides a model that assesses the team’s current effectiveness (whether that is the Board, Senior Leadership Team or work unit group) and assists them in developing action steps to improve the team’s performance.
- 1 day Conquering Conflict workshop
Conflict is extremely disruptive for an organization. Studies have shown that 65% of performance and productivity issues relate to strained relationships. This one day workshop helps work units, teams or entire organizations better understand how differences in perceptions can cause conflict. We examine the root cause of conflict, how to better understand each other and how to more effectively communicate constructive feedback without falling into conflict.
- Company Wide Safety Culture Insight
So you can have a good functioning idea of how your employees feel about your culture of safety, this process surveys all levels of employee groups and gives a final report to the CEO of the perceptions of safety at the co-op. An NRECA Safety Professional will review the survey findings with the board and the CEO and conduct informational strategic planning to move forward, based on the survey results.This is a must for the new CEO to provide directional leadership, with Safety as a top priority. *It is best that this option is chosen as early as possible in the new CEO/GM’s first year*
- Baseline member survey focused on member satisfcation and loyalty
Understanding members’ satisfaction with the cooperative and their level of loyalty and engagement is a critical in ensuring that members understand and support the activities of the co-op. This survey will provide you with an understanding of your members’ satisfaction with the co-op as well as to gain an understanding of what is driving that satisfaction. For co-ops that are Touchstone Energy® members, the survey can be used to obtain an American Customer Satisfaction Index (ACSI) score and percent of members that would be retained if given a choice of electric providers. Additionally, the survey will include questions to determine how your co-op scores on the Member Loyalty Index (MLI), a a statistically significant and reliable measure of member engagement and loyalty.
